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Top 5 Ecommerce Courier Companies in India
If you want your
customers to purchase from your online store again and again, there is one
thing that you can never compromise on – your delivery service. If you make
this process hassle-free, a huge queue of customers will start knocking at your
online store. In fact, they might even consider switching from their usual
brick-and-mortar shops to your online store. Wouldn’t that be great? Yes, it definitely
will be.
But Which Service Provider Should I Hire From
This Clutter?
Don’t worry. That’s why
we are here to help you. Over the years, we have tried out various courier
services. Some experiences were excellent whereas some were equivalent to
banging our heads against the door. Nonetheless, to save you from all these
troubles we underwent, we are providing you with a list of Top 5 Courier
Service providers in India in this article that will help you improve your
delivery service.
5. DTDC
DTDC was unfortunately
our worst experience. Maybe that’s because it functions on a franchise model.
It means that there is no umbrella organisation that controls the operations of
any particular unit. All units function independently, and as a result have
independent rates. The worst part of DTDC is that they charge a little higher
than other private service providers and lack quality service. Untimely
deliveries, loss of shipments are some of the problems we frequently faced.
·
Pick-up facility: 2.5/5
·
Rates: 2.5/5
·
Cash on Delivery: 3/5
·
Deliverable area: 2.5/5
·
Service: 2.5/5
·
Track Shipment: 3/5
·
Overall:
2.6/5
4. Aramex
If you are a beginner,
Aramex will provide you one of the best logistics for your e-commerce store.
They provide domestic as well as international services. However, irregularity,
untimely deliveries, loss of goods, delay in settlement of COD accounts, etc.
have been some of the frequently faced problems. Rates begin at Rs.21 per 500
grams.
·
Pick-up facility: 3/5
·
Rates: 3.5/5
·
Cash on Delivery: 3/5
·
Deliverable area: 3.5/5
·
Service: 2/5
·
Track Shipment: 2/5
·
Overall:
2.8/5
3. FedEx
FedEx is an American
courier company which provides domestic as well as international courier
services. They have limited area of operation; however, they do provide
excellent service in the areas they operate. Their prices start at Rs.20 per
500 grams.
·
Pick-up facility: 3.5/5
·
Rates: 3/5
·
Cash on Delivery: 3/5
·
Deliverable area: 3/5
·
Service: 3.5/5
·
Track Shipment: 4/5
·
Overall:
3.3/5
2. Blue Dart
Blue Dart is a
subsidiary of DHL. It provides one of the best courier services all over India.
They have a wide geographical coverage as they serve 4000 pin codes in India.
The only downside of Blue Dart is its cost which is one of the highest in this
sector (starts with Rs.30 per 500grams). It is only due to this that Blue Dart
has been pushed to number 2 in this list.
·
Pick-up facility: 3.5/5
·
Rates: 3/5
·
Cash on Delivery: 3.5/5
·
Deliverable area: 4/5
·
Service: 4/5
·
Track Shipment: 4/5
·
Overall:
3.25/5
1. India Post
On number 1 position, we
surprisingly have India Post. In spite of being a non-private entity, India
Post tops all other courier agencies due to its wide geographical coverage,
excellent logistics and quality service. It is the best option for beginners as
they provide free pick-up service for consignments weighing less than 35kg. Its
standard rates are at par with private agencies; however, the quality of
service it offers is much better than the rest.
·
Pick-up facility: 3.5/5
·
Rates: 3.5/5
·
Cash on Delivery: 3.5/5
·
Deliverable area: 4/5
·
Service: 4.5/5
·
Track Shipment: 4.5/5
·
Overall:
3.9/5
In conclusion, here is a
chart to help you decide on which provider you want to go with.
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